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Terms and Conditions

Effective Date: July 1, 2026

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These Terms and Conditions govern your access to and use of the Family Table Collaborative website, programs, services, events, donation features, communications, and SMS messaging program.
 

By using our website, submitting a form, registering for a program or event, making a donation, purchasing an item, volunteering, or opting in to receive SMS messages, you agree to these Terms and Conditions.
 

1. About Family Table Collaborative

Family Table Collaborative is a registered 501(c)(3) nonprofit organization that supports community-based food access, education, collaboration, and related charitable activities.
 

Our contact information is:

Family Table Collaborative
1338 MA-28
South Yarmouth, MA 02664
Email: info@familytablecollaborative.org
Phone: 508-348-9777
Website: https://www.familytablecollaborative.org
EIN: 86-2876819
 

2. Use of the Website

You may use our website only for lawful purposes.

You agree not to:

  • Use the website in a way that violates applicable law

  • Attempt to gain unauthorized access to the website, its systems, or user accounts

  • Introduce viruses, malicious code, or harmful technology

  • Interfere with the website’s operation or security

  • Submit false, misleading, fraudulent, or unlawful information

  • Copy, reproduce, distribute, or exploit website content without permission

  • Use the website to harass, harm, impersonate, or mislead another person


We may restrict or terminate access to the website when we reasonably believe these Terms have been violated.


3. Programs, Events, and Services

Program, event, volunteer, food distribution, pickup, delivery, workshop, and service information may be subject to eligibility requirements, capacity limits, deadlines, schedules, availability, and other conditions.
 

Family Table Collaborative may modify, postpone, relocate, limit, or cancel a program, event, service, pickup, or delivery when reasonably necessary.

Submitting a registration or request does not guarantee acceptance, availability, participation, delivery, or receipt of services.

Participants are responsible for providing accurate and current information.
 

4. Food Allergies and Dietary Information

Some programs, events, or services may involve food preparation, food distribution, or donated food products.

Although we may request information about allergies or dietary needs, we cannot guarantee that any food item is completely free from allergens or cross-contact.

Participants are responsible for reviewing available food information and making decisions appropriate to their own health, dietary needs, and circumstances.

Individuals with severe allergies or medical dietary restrictions should exercise appropriate caution and consult a qualified healthcare professional when necessary.
 

5. Donations

Donations made through our website or third-party payment providers are generally intended as charitable contributions to support Family Table Collaborative’s mission and operations.
 

Donations may be processed by third-party payment platforms and are subject to the terms and privacy practices of those providers.
 

Unless otherwise required by law, donations are generally nonrefundable. Requests regarding an accidental or incorrect donation may be reviewed on a case-by-case basis.
 

Donation receipts are provided based on the information submitted by the donor.
 

Donors are responsible for consulting their own tax advisers regarding the deductibility of contributions.
 

6. Purchases and Event Payments

Certain events, products, meals, registrations, or services may require payment.
 

Prices, availability, deadlines, cancellation policies, refund policies, pickup instructions, and other applicable terms will be displayed or communicated at the time of purchase or registration.
 

Family Table Collaborative may cancel or refund a transaction when an item or event is unavailable, an error occurs, fraud is suspected, or another operational issue prevents fulfillment.
 

7. Volunteer Participation

Volunteers may be required to complete registration forms, waivers, training, background checks, safety procedures, or other onboarding requirements.

Volunteers agree to follow instructions, safety rules, confidentiality expectations, conduct standards, and applicable laws while participating in Family Table Collaborative activities.
 

Family Table Collaborative may decline or end a volunteer assignment when reasonably necessary for safety, operational, conduct, or program-related reasons.


8. SMS Messaging Terms

By providing your mobile number and affirmatively opting in, you consent to receive SMS messages from Family Table Collaborative.
 

Messages may include:

  • Program confirmations and reminders

  • Event or volunteer updates

  • Food pickup or delivery information

  • Registration or donation updates

  • Schedule changes

  • Service notifications

  • Requests for additional information

  • Customer service or community support communications

  • Other messages related to your interactions with Family Table Collaborative


Message frequency varies based on your interactions with us.


Message and data rates may apply according to your mobile carrier plan.


Consent to receive SMS messages is not a condition of making a donation, purchasing a product or service, participating in a program, or receiving assistance.


You may opt out at any time by replying STOP.


After replying STOP, you may receive a final confirmation message. You will no longer receive SMS messages unless you opt in again.


For assistance, reply HELP, email info@familytablecollaborative.org, or call 508-348-9777.

Mobile carriers are not liable for delayed or undelivered messages.


Delivery of SMS messages may be affected by your mobile carrier, device settings, network availability, or other factors outside our control.


9. SMS Consent and Mobile Data

We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for marketing or promotional purposes.


No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.


We may use service providers to support message delivery, customer service, website operations, or communication systems. Such providers may access limited information only as necessary to perform services on our behalf.


Please review our Privacy Policy for more information about how we collect, use, store, and protect personal information.


10. Email and Other Communications

When you provide your email address or other contact information, you may receive communications related to your donations, registrations, programs, events, volunteer activities, transactions, or requests.


You may unsubscribe from promotional emails by using the unsubscribe link included in the message, when available.


Operational, transactional, or legally required communications may still be sent when necessary.


11. Intellectual Property

Unless otherwise stated, the website and its content, including text, graphics, logos, photographs, videos, designs, documents, and other materials, are owned by or licensed to Family Table Collaborative.


You may view, download, or print website content for personal, informational, or noncommercial use.


You may not reproduce, modify, distribute, sell, publish, or commercially exploit website content without prior written permission.


12. User-Submitted Content

When you submit testimonials, photographs, stories, comments, feedback, or other content, you represent that:

  • The content is accurate to the best of your knowledge

  • You have the right to submit it

  • It does not violate another person’s rights

  • It is not unlawful, harmful, defamatory, or misleading


Family Table Collaborative will not publicly use identifiable photographs, testimonials, or stories beyond the scope of any permission or release provided.


13. Third-Party Links and Services

Our website may link to third-party websites, payment platforms, registration systems, social media pages, or other services.


Family Table Collaborative does not control and is not responsible for the availability, content, security, accuracy, or privacy practices of third-party services.


Your use of third-party services is subject to their own terms and policies.


14. Website Availability and Accuracy

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all content is complete, error-free, or continuously available.


Program details, schedules, availability, prices, deadlines, and other information may change without prior notice.

We may suspend, update, restrict, or discontinue part or all of the website at any time.


15. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis to the extent permitted by law.

Family Table Collaborative does not guarantee that:

  • The website will always be available or error-free

  • Information will always be complete or current

  • The website will be free from viruses or harmful components

  • Programs, services, food items, events, or resources will meet every individual need or expectation

Nothing on the website should be considered medical, legal, financial, dietary, or professional advice.


16. Limitation of Liability

To the extent permitted by law, Family Table Collaborative and its directors, officers, employees, volunteers, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, participation in programs, reliance on website information, or use of third-party services.

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Nothing in these Terms excludes liability that cannot legally be excluded or limited.


17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Family Table Collaborative and its directors, officers, employees, volunteers, contractors, and representatives from claims, losses, liabilities, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your violation of applicable law

  • Your infringement of another person’s rights


18. Privacy

Your use of the website and our communications is also governed by our Privacy Policy.


The Privacy Policy explains how we collect, use, store, disclose, and protect personal information.


19. Changes to These Terms

We may update these Terms and Conditions periodically.


Any changes will be posted on this page with an updated effective date.


Your continued use of the website, programs, services, or communications after updated Terms are posted indicates your acceptance of the revised Terms.


20. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.


Any dispute relating to these Terms will be handled in a court of competent jurisdiction in Massachusetts, unless applicable law requires otherwise.


21. Contact Us

For questions about these Terms and Conditions, contact:

Family Table Collaborative
1338 MA-28
South Yarmouth, MA 02664
Email: info@familytablecollaborative.org
Phone: 508-348-9777
Website: https://www.familytablecollaborative.org

Registered 501(c)(3) Nonprofit Organization
EIN: 86-2876819

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